id	summary	reporter	owner	description	type	status	priority	milestone	component	version	resolution	keywords	cc
104	Best Practise figures should appear next to actuals on reports.	Gavin		"Best Practise figures are well known for many reports.

These can easily be included in reports, along side the actuals.
 * Reactive Ratio: 85% Preventative to 15% Reactive(Immediate Callout)
 * Utilisation: 20% Unused etc
 * Completion Rate."	enhancement	new	minor	0.x - Future	gnuMims - application general	trunk